Bug 22201 - Spine labels are blank when exporting batch
Summary: Spine labels are blank when exporting batch
Status: CLOSED INVALID
Alias: None
Product: Koha
Classification: Unclassified
Component: Label/patron card printing (show other bugs)
Version: 18.05
Hardware: Other Windows
: P5 - low normal (vote)
Assignee: Chris Nighswonger
QA Contact: Testopia
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-01-24 03:18 UTC by jamilajannac
Modified: 2020-11-30 21:44 UTC (History)
2 users (show)

See Also:
Change sponsored?: ---
Patch complexity: ---
Documentation contact:
Documentation submission:
Text to go in the release notes:
Version(s) released in:


Attachments
Screen grab of exported labels (88.77 KB, image/png)
2019-01-24 03:18 UTC, jamilajannac
Details

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Description jamilajannac 2019-01-24 03:18:48 UTC
Created attachment 84342 [details]
Screen grab of exported labels

When exporting a batch of labels to print, the data doesn't always seem to export properly. For spine labels, some of them are left blank, and for barcodes there is a weird corrupted image. The attachment shows an example of each.

I have tried exporting with all available options (pdf, csv, xml) but it seems the data doesn't come through for any of them. I don't believe there is a problem with the template or layout as this is happens for either barcode or spine labels. It seems to affect random items. 

Any help would be appreciated!
Comment 1 Katrin Fischer 2019-08-18 07:53:19 UTC
Hi Jamila,

can you check which cardnumbers or callnumbers are missing? Are they formatted differently than the others?

If you don't get an answer here, I recommend posting to the mailing list where a lot more people will be reading your questions and be able to help you find the problem.
Comment 2 Katrin Fischer 2020-04-01 21:13:43 UTC
I think we'd need some examples of the broken callnumbers/barcodes to be able to see what's going wrong here.