Bug 22376 - Using the Checkin Box from Circulation.pl, refund of lost items does not happen
Summary: Using the Checkin Box from Circulation.pl, refund of lost items does not happen
Status: NEW
Alias: None
Product: Koha
Classification: Unclassified
Component: Circulation (show other bugs)
Version: 18.05
Hardware: All All
: P5 - low enhancement (vote)
Assignee: Bugs List
QA Contact: Testopia
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Reported: 2019-02-20 14:12 UTC by Kelly McElligott
Modified: 2019-02-20 14:12 UTC (History)
2 users (show)

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Description Kelly McElligott 2019-02-20 14:12:30 UTC
If a library chooses to display the check-in box from the patron's circulation page, an item that gets returned via this check-in box, and that item was LOST will not get a refund- if the library is choosing to give refunds to lost items.

It would appear that this by-passes the refund process by using the check-in box from the circulation.pl page.  

Steps to recreate:
1. The patron was charged replacement price of an item and the item is LOSt and still on their account.
2. Patron returns the book, however, instead of using the return.pl page, the staff use the check-in box on the circulation.pl page of the patron.
3. This returns the book but does not give the refund to the patron (although the library has chosen to refund lost fees.