Bug 23306 - fines amount showing zero
Summary: fines amount showing zero
Status: NEW
Alias: None
Product: Koha
Classification: Unclassified
Component: Circulation (show other bugs)
Version: 19.05
Hardware: All All
: P5 - low enhancement (vote)
Assignee: Bugs List
QA Contact: Testopia
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-07-12 09:03 UTC by Sunita
Modified: 2019-07-16 04:53 UTC (History)
4 users (show)

See Also:
Change sponsored?: ---
Patch complexity: ---
Who signed the patch off:
Text to go in the release notes:
Version(s) released in:


Attachments
circulation of the item does not show fine amount (74.59 KB, image/png)
2019-07-12 09:03 UTC, Sunita
Details
accounting details of a borrower (38.45 KB, image/png)
2019-07-16 04:53 UTC, Sunita
Details

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Description Sunita 2019-07-12 09:03:25 UTC
Created attachment 91480 [details]
circulation of the item does not show fine amount

the circulation details of a borrower showing fines amount zero and amount is shown in price. why fines amount is not visible for every borrower.
Comment 1 Katrin Fischer 2019-07-13 09:55:13 UTC
Hi Sunita, could you also show a screenshot of the accounting page?

Is it really the same item? 
Has the item been renewed/checked in and checkout out again?

Please be careful to not include personal information about the patron if this is a real one.
Comment 2 Sunita 2019-07-16 04:51:22 UTC
(In reply to Katrin Fischer from comment #1)
> Hi Sunita, could you also show a screenshot of the accounting page?
> 
> Is it really the same item? 
> Has the item been renewed/checked in and checkout out again?
> 
> Please be careful to not include personal information about the patron if
> this is a real one.


Pl. find attached screenshot as requested.
Comment 3 Sunita 2019-07-16 04:53:50 UTC
Created attachment 91543 [details]
accounting details of a borrower

Hi Katrin

Pl. find the attachment.