Bug 23619 - Serials title level opac display - show all issues even those not received
Summary: Serials title level opac display - show all issues even those not received
Status: NEW
Alias: None
Product: Koha
Classification: Unclassified
Component: Serials (show other bugs)
Version: Main
Hardware: All All
: P5 - low enhancement (vote)
Assignee: Bugs List
QA Contact: Testopia
URL:
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Depends on:
Blocks:
 
Reported: 2019-09-16 14:26 UTC by Niamh
Modified: 2020-03-29 13:20 UTC (History)
4 users (show)

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Description Niamh 2019-09-16 14:26:00 UTC
The Serials Opac display is incomplete. It should show all issues, even non deliveries so patrons can identify unavailability. 

Show all serial issues regardless of status display in the opac. 
By this I mean for example: the record for ET Electrical Times in KOHA serials. https://librarystaff.it-tallaght.ie/cgi-bin/koha/serials/serials-collection.pl?subscriptionid=35 

Please note that an issue that is marked claimed or not issued does not show on the OPAC. https://librarysearch.it-tallaght.ie/cgi-bin/koha/opac-detail.pl?biblionumber=25354&query_desc=kw%2Cwrdl%3A%20Electrical%20times 

Only arrived issues show. 

Users don’t know what happened to missing issues. It would it be useful for them to know, especially re issues, claimed, damaged or cancelled. 

We are running into queries about the issues that do not display. At least if they showed it would give an indication that the physical copy is not in the library. This change will enable no serials staff to deal with the queries that we get in relation to why particular issues cannot be located and provides information to the patron so they can decide whether to locate the article by other means.

It is creating additional unnecessary queries to staff, and confusion for the patron.