Bug 23910 - Koha version 3.8 - missing item information on normal view
Summary: Koha version 3.8 - missing item information on normal view
Status: CLOSED INVALID
Alias: None
Product: Koha
Classification: Unclassified
Component: Circulation (show other bugs)
Version: unspecified
Hardware: All All
: P5 - low critical (vote)
Assignee: Bugs List
QA Contact: Testopia
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-10-28 11:48 UTC by Maria Nunes
Modified: 2020-11-30 21:45 UTC (History)
2 users (show)

See Also:
Change sponsored?: ---
Patch complexity: ---
Documentation contact:
Documentation submission:
Text to go in the release notes:
Version(s) released in:


Attachments
image of normal view (backoffice) (76.67 KB, image/jpeg)
2019-10-28 11:48 UTC, Maria Nunes
Details

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Description Maria Nunes 2019-10-28 11:48:13 UTC
Created attachment 94806 [details]
image of normal view (backoffice)

Hi!
we have been unable to make loans for 4 days because a total disappearance of item information in normal view, however information appears in ISBD view (backoffice) and MARC view (OPAC).

I apologize right now if this is not a bug, but I didn't know where to go to present this problem.
I have been working on a Koha 3.8 since 2012 and this has never happened.
If this is not a bug, please indicate where I can try to find some help for this issue.
Thank you!
Maria Nunes
Comment 1 Owen Leonard 2019-10-28 12:28:20 UTC
This does look like a support question rather than a bug. In addition, 3.8 is very old and unsupported at this time. Still, you might get some help through the support options available to you:

You could ask on the Koha mailing list (http://koha-community.org/support/koha-mailing-lists/) or in the #koha IRC channel (http://koha-community.org/get-involved/irc/).

Hopefully you've already seen the Koha documentation: http://koha-community.org/documentation/

You can also find options for paid support here: https://koha-community.org/support/
Comment 2 Maria Nunes 2019-10-28 14:41:03 UTC
(In reply to Owen Leonard from comment #1)
> This does look like a support question rather than a bug. In addition, 3.8
> is very old and unsupported at this time. Still, you might get some help
> through the support options available to you:
> 
> You could ask on the Koha mailing list
> (http://koha-community.org/support/koha-mailing-lists/) or in the #koha IRC
> channel (http://koha-community.org/get-involved/irc/).
> 
> Hopefully you've already seen the Koha documentation:
> http://koha-community.org/documentation/
> 
> You can also find options for paid support here:
> https://koha-community.org/support/

thanks!
I'will try the support!