The third-party service Tallking Tech i-tiva was acquired by illion Digital Tech Solutions in 2018 (https://www.linkedin.com/company/talkingtech/?originalSubdomain=nz). Updates are required to reflect this.
Link to information about the service: https://www.illiondts.com/solutions/i-tiva-for-libraries/ Are system preference names and other things updated when thinks like this happen? (In the process of updating the documentation to update the link to the site.)
It seems sensible to change all references of Talking Tech to i-tiva, as that is the service offering both under the names Talking Tech and Illion.