Bug 25215 - 'Report a problem' could be enhanced to become a generic 'Inquiry management' process.
Summary: 'Report a problem' could be enhanced to become a generic 'Inquiry management'...
Status: RESOLVED DUPLICATE of bug 34255
Alias: None
Product: Koha
Classification: Unclassified
Component: OPAC (show other bugs)
Version: master
Hardware: All All
: P5 - low enhancement (vote)
Assignee: Bugs List
QA Contact: Testopia
URL:
Keywords:
Depends on: 4461
Blocks:
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Reported: 2020-04-20 13:07 UTC by Martin Renvoize
Modified: 2023-07-20 13:13 UTC (History)
5 users (show)

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Description Martin Renvoize 2020-04-20 13:07:44 UTC
With bug 4461 we introduce a mechanism for patrons to report issues with the OPAC and for staff to manage the progress of such inquiries through various status's.

We could generalize the code used to allow for other types of inquiries from patrons.
Comment 1 David Cook 2022-05-04 02:39:23 UTC
(In reply to Martin Renvoize from comment #0)
> With bug 4461 we introduce a mechanism for patrons to report issues with the
> OPAC and for staff to manage the progress of such inquiries through various
> status's.
> 
> We could generalize the code used to allow for other types of inquiries from
> patrons.

Sounds good to me. I've recently had someone want a "Contact Us" feature for Koha which would be in line with that.
Comment 2 Martin Renvoize 2023-07-20 13:13:56 UTC

*** This bug has been marked as a duplicate of bug 34255 ***