Bug 25497 - Software error:
Summary: Software error:
Status: CLOSED INVALID
Alias: None
Product: Koha
Classification: Unclassified
Component: REST API (show other bugs)
Version: unspecified
Hardware: All All
: P5 - low enhancement (vote)
Assignee: Bugs List
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Reported: 2020-05-14 02:31 UTC by support
Modified: 2020-11-30 21:45 UTC (History)
0 users

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Description support 2020-05-14 02:31:58 UTC
Unable to access Koha via https://library.ccs.edu.au/
Throws this error below


Software error:
DBIx::Class::Storage::DBI::catch {...} (): DBI Connection failed: Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.sock' (2 "No such file or directory") at /usr/share/perl5/DBIx/Class/Storage/DBI.pm line 1520. at /usr/share/koha/lib/Koha/Database.pm line 107
For help, please send mail to the webmaster ([no address given]), giving this error message and the time and date of the error.
Comment 1 Owen Leonard 2020-05-14 12:36:02 UTC
This sounds like a support request rather than a bug.

Questions about Koha should be asked on the Koha mailing list (http://koha-community.org/support/koha-mailing-lists/) or in the #koha IRC channel (http://koha-community.org/get-involved/irc/).

Hopefully you've already seen the Koha documentation: http://koha-community.org/documentation/

You can also find options for paid support here: https://koha-community.org/support/