To recreate: - create three bibs, each with one item. those items should have these call numbers: -- JC43 .G6 1890 -- JC330 .F74 2000 -- JC480 .R63 2006 - place an item level hold on each item - go to Holds To Pull, sort by call number - notice items are order incorrectly, going 330, 43, 480 - use a report to pull the cn_sort values for your 3 items, confirm that ordering by cn_sort in your report correctly orders them 43, 330, 480 We should use cn_sort here to get them in the correct order.
+1 We are seeing improperly sorted items on our picklist. If sorting by CN_SORT solves this, I think it would be a good idea. I don't know how to do this but hope this comment bumps this closer to a developers lap :).