Bug 27056 - BARCODE NOT PRINTING ON PATRON CARDS AT ALL
Summary: BARCODE NOT PRINTING ON PATRON CARDS AT ALL
Status: CLOSED INVALID
Alias: None
Product: Koha
Classification: Unclassified
Component: Tools (show other bugs)
Version: unspecified
Hardware: PC Windows
: P5 - low major (vote)
Assignee: Bugs List
QA Contact: Testopia
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-11-19 12:54 UTC by hasanah
Modified: 2021-06-14 21:29 UTC (History)
0 users

See Also:
Change sponsored?: ---
Patch complexity: ---
Documentation contact:
Documentation submission:
Text to go in the release notes:
Version(s) released in:


Attachments
this is how the pdf shows up all the time without the barcode. (23.84 KB, image/png)
2020-11-19 12:54 UTC, hasanah
Details

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Description hasanah 2020-11-19 12:54:48 UTC
Created attachment 113809 [details]
this is how the pdf shows up all the time without the barcode.

This is my KOHA VERSION: 17.11.04.000

Hi,

Whenever i create a patron card, the barcode never ever appears on the template. i have copied and tried many templates now and on all of them the barcodes just don't appear. so i figured it isn't that im scaling them wrong, it must be something wrong within the settings of koha and i just can't figure it out.
i have looked at MANY tutorials online too! and none of them seem to have the solution. i have even followed them step by step and the barcode still does not appear for me and it appears for them

i have attached the image below (but obviously i scribbled out the patron names for GDPR reasons). 

If someone could please help me with this!!!

Kind reagrds,
HH
Comment 1 Owen Leonard 2020-11-19 12:56:40 UTC
This sounds like a support request rather than a bug.

Questions about Koha should be asked on the Koha mailing list (http://koha-community.org/support/koha-mailing-lists/) or in the #koha IRC channel (http://koha-community.org/get-involved/irc/).

Hopefully you've already seen the Koha documentation: http://koha-community.org/documentation/

You can also find options for paid support here: https://koha-community.org/support/
Comment 2 hasanah 2020-11-19 13:05:04 UTC
where can i report this for support, as i have no clue.

thanks
Comment 3 Katrin Fischer 2020-11-20 23:42:41 UTC
The mailing lists as Owen suggested are a good place to ask for help - also if you have a support provider running your servers or taking care of your Koha installation it might be worth raising the issue with them.
Comment 4 Owen Leonard 2020-11-23 11:52:07 UTC
(In reply to hasanah from comment #0)

> This is my KOHA VERSION: 17.11.04.000

I don't know if it's related to your problem, but this Koha version is over two years old now and is no longer maintained. I would think an upgrade is recommended.
Comment 5 hasanah 2020-11-23 13:11:37 UTC
Thank you very much. i will look into all this.