Created attachment 113809 [details] this is how the pdf shows up all the time without the barcode. This is my KOHA VERSION: 17.11.04.000 Hi, Whenever i create a patron card, the barcode never ever appears on the template. i have copied and tried many templates now and on all of them the barcodes just don't appear. so i figured it isn't that im scaling them wrong, it must be something wrong within the settings of koha and i just can't figure it out. i have looked at MANY tutorials online too! and none of them seem to have the solution. i have even followed them step by step and the barcode still does not appear for me and it appears for them i have attached the image below (but obviously i scribbled out the patron names for GDPR reasons). If someone could please help me with this!!! Kind reagrds, HH
This sounds like a support request rather than a bug. Questions about Koha should be asked on the Koha mailing list (http://koha-community.org/support/koha-mailing-lists/) or in the #koha IRC channel (http://koha-community.org/get-involved/irc/). Hopefully you've already seen the Koha documentation: http://koha-community.org/documentation/ You can also find options for paid support here: https://koha-community.org/support/
where can i report this for support, as i have no clue. thanks
The mailing lists as Owen suggested are a good place to ask for help - also if you have a support provider running your servers or taking care of your Koha installation it might be worth raising the issue with them.
(In reply to hasanah from comment #0) > This is my KOHA VERSION: 17.11.04.000 I don't know if it's related to your problem, but this Koha version is over two years old now and is no longer maintained. I would think an upgrade is recommended.
Thank you very much. i will look into all this.