When a hold is done by checking "Next available" option, this doesn't fill the holds queue
Hi Corinne, is this a new behavior after an update? Can you share how the record looks like and what items it has?
Created attachment 115763 [details] Koha setup
Hi Katrin, it's a new installation with ES searching. Enclosed our configuration. Caseof test : item borrowed and hold in "next available" option. Also enclosed screenshots of this hold, the queue hold and ours parameters for this item circulation rule. Best regards Corinne
Created attachment 115764 [details] circulation rules part 1
Created attachment 115765 [details] circulation rules part 2
Created attachment 115766 [details] hold queue
Created attachment 115767 [details] biblio and item view
Created attachment 115768 [details] hold queue - 2
Thank you, Corinne, for providing all that information. I think it will be helpful.
Hi Corinne, I am seeing nothing wrong on the screenshots that should lead to this not triggering a hold on checkin. Have you tried returning both of the items?
I can't replicate the problem. Maybe the build_holds_queue.pl cron was not scheduled/hadn't run yet? Please reopen if this is still an issue!