You should be able to manually update claims in the Serials module. For EBSCO, you're probably going to use EBSCO's website to lodge a claim. You're not going to use Koha's "Send notification" functionality, but it would still be nice to track the claim date and such in Koha.
Hi David, just to clarify: you mean to set the item claimed, but without sending an email or exporting a file?
(In reply to Katrin Fischer from comment #1) > Hi David, just to clarify: you mean to set the item claimed, but without > sending an email or exporting a file? Yep, exactly.
Just for a workaround: it's possible to set an issue to claimed from the serials collection page. But it doesn't update claims count or claim date. So this is still needed. Another workaround is to send the claim notice to the library or use the download option (and then reload the page). Adding a "Mark claimed" button seems not to hard to do and could be a nice enhancement here!