For some libraries it's a common service to offer delivery by mail or in house delivery to their patrons. When placing a hold it's only possible to set a branch as a pick-up location. It would be great if there was also an option to pick up alternative delivery options like "Mail" or "Office". It would be nice if the list was configurable, but having a "Mail" option would already be quite helpful. Using the hold notes is a little difficult as they don't allow for a list of options and are also often used internally, so should not be made visible to the patron in the OPAC. I'd also be interested if anyone has a good workaround for this.