Bug 29340 - Accents not stored properly or are altered
Summary: Accents not stored properly or are altered
Status: CLOSED FIXED
Alias: None
Product: Koha
Classification: Unclassified
Component: Cataloging (show other bugs)
Version: 20.11
Hardware: All All
: P5 - low minor
Assignee: Bugs List
QA Contact: Testopia
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Reported: 2021-10-28 09:00 UTC by Ronald Wijlens
Modified: 2022-06-06 20:24 UTC (History)
2 users (show)

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Description Ronald Wijlens 2021-10-28 09:00:29 UTC
While adding new authority record, several accents (such as é, è) are not stored properly. The record will get altered by the system. 
For example: Adding author 

"Velden, Thérèse" 

will end up as 

"Velden, Thers̈e"
Comment 1 Jonathan Druart 2021-10-28 09:37:15 UTC
Are you copying the strings from somewhere else?

What's the exact version of Koha you are using?

Please also provide the exact steps to recreate.
Comment 2 Marcel de Rooy 2021-10-28 09:50:50 UTC
Sounds like a local (configuration) problem. SQL settings? Can insert these accents without problem in authorities.
Comment 3 Ronald Wijlens 2021-10-28 10:13:10 UTC
Entered them via ascii code (alt+130, etc).
But the problem seems to have fixed itself. Now able to enter these accents without any weird results again.
Comment 4 Katrin Fischer 2021-10-28 11:08:37 UTC
It could also be a problem if the LDR is missing (misconfigured frameworks) as the leader includes the information about encoding. I have seen similar problems with broken leaders for bibliographic records.