When looking at the details of a payment the description of the fines paid against is not visible. This would be really helpful as for overdues this field contains the title of the record. Alternatively it might be nice to show the title directly using the itemnumber link in accountlines when present. To test: - Create an account with overdue fines for multiple records - Pay some of those in one payment - Check the "Details" link on the payment line - Verify the fine description is not showing
I have talked to libraries who are very unhappy about this display omission.
Created attachment 144174 [details] Photo of the Accounting Transaction History This shows a $0.12 waiver and then a $5 payment for the same item, but on the payment, it shows no details about the payment item. Please fix this ASAP! Thank you!
I am very surprised this hasn't been corrected already. I wonder if it just recently happened, as it is a real problem. When patrons pay for an item (fine or lost item), any write off gives the details on the item that had a write off, but a payment shows nothing at all about what item was paid for. Please escalate this as soon as possible. Thank you!
Hi Suzanne, your screenshot shows the transactions. The 5.00 could have been applied against multiple open fines and fees, even if it might not be the case here. Please click on the details button on the right - it should give you more information. My bug was about adding the description to that details view, as there we should be able to do it easily, without making the other table unreadable.
Created attachment 144183 [details] Title and Barcode don't show on on the transaction history or on the details I think this is a dual problem. In my opinion, the title of the item paid should be on both the overview of the accounting transaction and ALSO on the detail screen. As you'll see in this new attachment, there is also no title or barcode if you go to see further details. Why does it show the title and barcode when a write off happens, but not when a payment is made? That makes no sense at all, to me. I can only imagine that this is a recent problem and it hasn't always been this way.
(In reply to Katrin Fischer from comment #4) > Hi Suzanne, your screenshot shows the transactions. The 5.00 could have been > applied against multiple open fines and fees, even if it might not be the > case here. Please click on the details button on the right - it should give > you more information. My bug was about adding the description to that > details view, as there we should be able to do it easily, without making the > other table unreadable. Katrin, this was a test and it was specifically paid toward the same book as the write off, which does include the title. It should look the same for both a write off and for a payment and include both the barcode and the title on both the table and on the details. (You can see in my last attachment that it is blank, whereas a write off includes both the barcode and title).
Suzanne, Can you have a look at Bug 35593? I think it might more accurately describe your problem.