Bug 33714 - Enabling advanced editor causes 500 error
Summary: Enabling advanced editor causes 500 error
Status: RESOLVED DUPLICATE of bug 33375
Alias: None
Product: Koha
Classification: Unclassified
Component: Cataloging (show other bugs)
Version: 21.05
Hardware: All Windows
: P5 - low critical
Assignee: Bugs List
QA Contact: Testopia
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-05-10 16:59 UTC by National Library of Jamaica
Modified: 2023-05-17 16:04 UTC (History)
1 user (show)

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Description National Library of Jamaica 2023-05-10 16:59:51 UTC
Good day. I am using Koha version 21.05 and 21.11 on local and offsite servers respectively. When I try to enable the Advanced Editor for the catalog, I get a 500 error which also affects the standard editor when it's enabled. Any help would be appreciated. Thank you. P.S- no updates were done on the system. Do I need to change something on the server? We run Apache on ubuntu. Thanks again.
Comment 1 Katrin Fischer 2023-05-14 11:58:23 UTC
Hi, there was a bug fixing a similar issue. Please check your exact version to see if the fix is already included in your installation or not:

Bug 33375 - Advanced editor crashes when using MySQL 8 due to reserved rank keyword 
See: Version(s) released in at the top section of the bug
Comment 2 Katrin Fischer 2023-05-14 11:59:15 UTC
Hm, I realize if it's this bug, it will be neither fixed in 21.05 nor 21.11. 
Can you confirm if you are using MySQL8?
Comment 3 Katrin Fischer 2023-05-17 16:04:30 UTC

*** This bug has been marked as a duplicate of bug 33375 ***