Bug 34454 - Error:Can't call method "raw"
Summary: Error:Can't call method "raw"
Status: CLOSED INVALID
Alias: None
Product: Koha
Classification: Unclassified
Component: OPAC (show other bugs)
Version: 22.05
Hardware: All Linux
: P5 - low major
Assignee: Owen Leonard
QA Contact: Testopia
URL:
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Depends on:
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Reported: 2023-08-01 22:19 UTC by Biteca
Modified: 2024-07-04 20:37 UTC (History)
1 user (show)

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Description Biteca 2023-08-01 22:19:15 UTC
Hi,

I have an installation in Koha 22.05.09, we just updated to 22.05.14

We have 800,000 bibliographic records

Sometimes in the search the system throws the following error:

Error:Can't call method "raw" on an undefined value at /usr/share/koha/lib/C4/Search.pm line 774.

We have reindexed several times, and the server has 16 GB of RAM and 16 processor cores. In the database, the server is somewhat more modest, but both work well.

What could be happening?

Andrés
Comment 1 David Cook 2023-09-18 06:54:16 UTC
This sounds like more of a support issue than a bug. You might want to explore https://koha-community.org/support/

It's probably a data problem but you'd need someone to delve into your system specifically I'd say. 

If you can narrow it down to a particular record or set of records that cause the problem, that could help to determine if it is a system problem.