Bug 34928 - Email outgoing address options
Summary: Email outgoing address options
Status: CLOSED FIXED
Alias: None
Product: Koha
Classification: Unclassified
Component: Notices (show other bugs)
Version: Main
Hardware: All All
: P5 - low enhancement
Assignee: Bugs List
QA Contact: Testopia
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Reported: 2023-09-26 21:20 UTC by Christopher Brannon
Modified: 2024-07-04 20:37 UTC (History)
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Description Christopher Brannon 2023-09-26 21:20:47 UTC
It might improve email situations if Koha had an option for all outgoing notices to go through a single email address, rather than the individual libraries.  This would make it easier for patrons to whitelist a single address, rather than multiple addresses if you are part of a consortium.

Emails could also be set with a reply-to address, that could be redirected back to the library that would have originally sent the email, which at that point would make it clearer to email systems that a conversation is being had between the two addresses.  In theory.

I could be totally wrong about all of this, but in my simple mind, this seems like a better work flow for notices.  Although, maybe sending everything out through one address might raise flags quicker? I don't know.
Comment 1 Katrin Fischer 2023-09-26 21:23:17 UTC
Set the branch reply-to to the library email address and the branchemail to the same address for every library. That should achieve what you describe.