Send password reset is not in the menu if the patron is a staff member from the same branch I am logged in as. I can reset the password for staff from other branches, just not my own.
This sounds like a support request. Try out one of the options on https://koha-community.org/support/ or contact your support provider.
Hi Christopher, I just checked: the option is there for me in the menu in 24.11.01 (Homebranch H, Logged in at branch H, staff user from H). Could some JS or similar intervene?