Bug 37098 - MARC Bibliographic record staging failed
Summary: MARC Bibliographic record staging failed
Status: NEW
Alias: None
Product: Koha
Classification: Unclassified
Component: MARC Bibliographic record staging/import (show other bugs)
Version: 23.05
Hardware: All Linux
: P5 - low normal
Assignee: Bugs List
QA Contact: Testopia
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2024-06-16 10:27 UTC by Yuriy Kotsyuk
Modified: 2024-06-17 23:37 UTC (History)
1 user (show)

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Attachments
staging failed (17.14 KB, image/png)
2024-06-16 10:27 UTC, Yuriy Kotsyuk
Details

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Description Yuriy Kotsyuk 2024-06-16 10:27:15 UTC
Created attachment 167777 [details]
staging failed

MARC Bibliographic record staging are failed.
It stopped work after updating to 23.05 Version.

Details of job #2218

Job ID:2218
Status:Failed
Progress:0 / 0
Type:Staged MARC records for import
Queued:16/06/2024 12:55S
tarted:
Ended:
Comment 1 David Cook 2024-06-16 23:31:15 UTC
Given it's an older version, I'm going to guess this is more of a support request and than a bug report.

I'd suggest looking at the support options at https://koha-community.org/support/
Comment 2 Katrin Fischer 2024-06-17 08:17:04 UTC
23.05 is still maintained, so not that old yet, but looking for support in order to help with debugging might still be a good idea.
Comment 3 Yuriy Kotsyuk 2024-06-17 10:14:13 UTC
(In reply to David Cook from comment #1)
> Given it's an older version, I'm going to guess this is more of a support
> request and than a bug report.
> 
> I'd suggest looking at the support options at
> https://koha-community.org/support/

Does it mean that upgrading to the last stable version have to solve the problem?
Comment 4 Katrin Fischer 2024-06-17 10:34:01 UTC
You could try, but the newest stable 24.05 is still very new, so I think maybe oldstable would be better. But since we haven't been able to link this to a specific bug, there is no guarantee it will fix the issue. It could also be related to the data or a setup issue that is not fixed by the update.
Comment 5 David Cook 2024-06-17 23:37:04 UTC
(In reply to Yuriy Kotsyuk from comment #3)
> Does it mean that upgrading to the last stable version have to solve the
> problem?

No, as Katrin says there could be a number of local issues that explain it. 

You'll want to check your logs, check the data, try different data. 

A server reboot can be handy to make sure all the right services are coming up. Checking that the koha-common service came up correctly, if you're using the Debian packages.

Lots of different troubleshooting steps to take. If you go on Mattermost, you'll probably find people in a similar timezone who can help you closer to real-time.
Comment 6 David Cook 2024-06-17 23:37:23 UTC
For instance, I'm in Australia, so probably not the best person to help you troubleshoot this one ;).