Bug 38850 - Add message to System Information in About Koha when ChildNeedsGuarantor but child doesn't have guarantor
Summary: Add message to System Information in About Koha when ChildNeedsGuarantor but ...
Status: NEW
Alias: None
Product: Koha
Classification: Unclassified
Component: Staff interface (show other bugs)
Version: Main
Hardware: All All
: P5 - low enhancement
Assignee: Bugs List
QA Contact: Testopia
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2025-01-08 21:28 UTC by Andrew Fuerste-Henry
Modified: 2025-07-02 15:30 UTC (History)
5 users (show)

See Also:
GIT URL:
Change sponsored?: ---
Patch complexity: ---
Documentation contact:
Documentation submission:
Text to go in the release notes:
Version(s) released in:
Circulation function:


Attachments

Note You need to log in before you can comment on or make changes to this bug.
Description Andrew Fuerste-Henry 2025-01-08 21:28:48 UTC
When a library has the ChildNeedsGuarantor system preference enabled but has child patrons in their database without guarantors, those patrons cannot be edited. That can cause various background processes to fail in non-obvious fashions.

We give a message on the System Information page if there are patrons with unauthorized borrower relationship values. It could be helpful to do the same with guarantorless children ("child" here meaning "any patron in a category that allows guarantors").
Comment 1 hebah 2025-01-15 20:02:32 UTC
+1 - checking in an item that was charged to a child account without guarantor and ChildNeedsGuarantor pref on implies that there is a useful error message to be seen on the About Koha page, and it's... not.
Comment 2 Valerie 2025-07-02 15:30:57 UTC
Other guarantor issues cause the same problem and the same unhelpful output. I have seen this when trying to check in a book from a child who has another child as a guarantor. Also a child who is reciprocal guarantor with another patron.

It's so confusing for libraries and support teams.