Bug 39093 - Error 500
Summary: Error 500
Status: CLOSED INVALID
Alias: None
Product: Koha
Classification: Unclassified
Component: Cataloging (show other bugs)
Version: 23.05
Hardware: Other Other
: P1 - high blocker
Assignee: Bugs List
QA Contact: Testopia
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2025-02-11 13:54 UTC by ai
Modified: 2025-12-15 19:58 UTC (History)
2 users (show)

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Crowdfunding goal: 0
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Attachments
error 500 cataloguing (19.71 KB, image/png)
2025-02-11 13:54 UTC, ai
Details

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Description ai 2025-02-11 13:54:38 UTC
Created attachment 177733 [details]
error 500 cataloguing

Hello everyone,

I'm experiencing an issue with Koha after a successful installation on Ubuntu Server via VirtualBox. Everything works fine until I try to add a new record. After filling in the fields and clicking "Save," I get a 500 error on the screen.

Problem Details:
The error occurs only when adding a record.
The Koha interface remains accessible without any issues.
I followed all installation steps up to the Koha Web Installer.
Screenshot of the error:
(Insert image here)

If anyone has encountered this issue before or has suggestions on how to fix it, I would really appreciate your help. Thanks in advance!
Comment 1 David Cook 2025-02-13 00:17:12 UTC
This sounds like more of a support request, especially since it's for 23.05. 

Take a look at https://koha-community.org/support/ and try out one of those options.

It does sound pretty weird. There should be more information in your Apache/Plack logs which you can provide in one of the support channels.