Bug 39222 - Error 403 when login OPAC and Intranet
Summary: Error 403 when login OPAC and Intranet
Status: REOPENED
Alias: None
Product: Koha
Classification: Unclassified
Component: Authentication (show other bugs)
Version: 24.11
Hardware: All All
: P1 - high critical
Assignee: Bugs List
QA Contact: Testopia
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2025-03-02 02:12 UTC by Claudio Costales
Modified: 2025-03-17 14:01 UTC (History)
4 users (show)

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Description Claudio Costales 2025-03-02 02:12:20 UTC
Description (in spanish)

Lo sentimos, la página solicitada no se encuentra disponible
Error 403
Este mensaje puede tener la(s) razón(es) siguiente(s):

Tiene prohibido ver esta página.
¿Qué será lo próximo?
Puede utilizar el menú y enlaces en el tope de la página
Puede buscar en el catálogo usando el formulario de búsqueda en la parte superior de esta página.
Regresar a la página principal del catálogo.
Informar problemas y enlaces rotos
Para informar sobre este error, por favor, póngase en contacto con el Administrador de Koha. Enviar correo electrónico.
Comment 1 Claudio Costales 2025-03-02 07:06:33 UTC
After upgrading from 24.05 to 24.11
Comment 2 Claudio Costales 2025-03-02 10:36:32 UTC
sudo apt upgrade message:

**********************
1 not fully installed or removed.
After this operation, 0 B of additional disk space will be used.
Do you want to continue? [Y/n]
Setting up koha-common (24.11.02-1) ...


Upgrading database schema XXXX

dpkg: error processing package koha-common (--configure):
 installed koha-common package post-installation script subprocess returned error exit status 1
Errors were encountered while processing:
 koha-common
E: Sub-process /usr/bin/dpkg returned an error code (1)
******************************
Comment 3 Claudio Costales 2025-03-02 17:58:20 UTC
"sudo koha-translate --update $lang" and all went fine.
Comment 4 Michał 2025-03-03 07:57:11 UTC
I admit I had similar issue with `E: Sub-process /usr/bin/dpkg returned an error code (1)` on koha-staging repo branch. There's possibly some bug there, it's not supposed to happen, not sure if it should be marked as RESOLVED yet...
Comment 5 Claudio Costales 2025-03-03 10:34:29 UTC
I think so too. It's an attention point to be considered.

Reopened.
Comment 6 taylor.emric.ae 2025-03-17 13:24:47 UTC
Third party auth is not working. Includes CASSIE, Libby, OverDrive, and self-checkout stations. Update from 24.04 to 24.11.
Comment 7 Katrin Fischer 2025-03-17 14:01:21 UTC
(In reply to taylor.emric.ae from comment #6)
> Third party auth is not working. Includes CASSIE, Libby, OverDrive, and
> self-checkout stations. Update from 24.04 to 24.11.

Hi there :) I believe your issue is a separate bug or configuration issue. Are you self hosted or do you have a support commpany you could contact? For community support, please try the mailing list or community chat.

Important information to include is how you are authenticating with those vendors. I guess it might be SIP2, as you say it also affects your self check stations.