Created attachment 179831 [details] html email notice Hi, I am executing the following command in the terminal to generate the Overdue Notice: koha-shell library -c "/usr/share/koha/bin/cronjobs/overdue_notices.pl" The email is being generated successfully; however, the following parameters are not being fetched and displayed in the email: <<items.barcode>> <<biblio.title>> <<biblio.author>> <<issues.date_due>> Could anyone please assist me in troubleshooting this issue? Regards Sandeep Patel
Hi Sandeep, this sounds more like a support request than a bug report and as such is better suited for the mailing list or the community chat (https://chat.koha-community.org). My guess would be you are missing the surrounding <items> </items> markers. Have a look at the default template on how to format the repeatable part of the overdue message correctly for ODUE.