Bug 39708 - Allow staff override from patron loans area for renewal limits
Summary: Allow staff override from patron loans area for renewal limits
Status: CLOSED WORKSFORME
Alias: None
Product: Koha
Classification: Unclassified
Component: Circulation (show other bugs)
Version: unspecified
Hardware: All All
: P5 - low enhancement
Assignee: Bugs List
QA Contact: Testopia
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Reported: 2025-04-23 10:55 UTC by Hannah Dunne-Howrie
Modified: 2025-12-15 19:57 UTC (History)
2 users (show)

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Description Hannah Dunne-Howrie 2025-04-23 10:55:15 UTC
If a renewal limit is reached then a staff member cannot override this renewal (or do anything) from the Loans area in the patron record. Instead they have to copy the item barcode and then paste into Renew tab in Circulation and manually override each item's renewal. 

This is time consuming and fiddly for staff.

We would like to see an option to renew from patron's loan area with an option to override by the staff member.
Comment 1 Katrin Fischer 2025-04-23 11:02:04 UTC
Hi Hanna, that's not quite right. Try this:

- Set AllowRenewalLimitOverride to allow
- Make sure the staff user is superlibrarian or has the permission to override circulation restrictions
- You know have a checkbox below the list of checkouts that unlocks the renewal checkboxes in the table
Comment 2 Katrin Fischer 2025-04-23 11:03:26 UTC
You can also find some info in the manual here:
https://koha-community.org/manual/latest/en/html/circulation.html#renewing-from-the-patron-s-checkout-summary
Comment 3 Hannah Dunne-Howrie 2025-05-01 16:36:58 UTC
Thanks Katrin.