Created attachment 182694 [details] Image showing the 'job has been enqueued' status at '0% not started' MARC records uploaded to be staged for import are getting stuck at the 'this job has been enqueued' stage - this is not progressing past '0% not started'(see attached image) The jobs are showing in the administration jobs list, where the progress is 'null/0'. The job details only have the date/timestamp for 'queued', nothing for 'started' or 'ended'. There's nothing under 'detailed messages' and no visible errors. Have tried different MARC files, different browsers (edge and chrome) but all are stopping at this stage of the process.
Hi Molly, try restarting koha-common on server side. It sounds like the processes for processing the background jobs are not running. Overall, this sounds like a setup/support issue and would be better suited for the Mattermost chat or the mailing list if this doesn't resolve the issue.