Created attachment 188865 [details] Screenshot of the reported issue RNEWAL notice is supposed to have the item, biblio, biblioitem, borrower, branch, checkout object variables available to it. On: OS - Ubuntu 24.04.3 LTS Koha - 24.11.09 Installation - package. when a patron is renewing an item via their OPAC account [% branch.branchcode %] (in fact all of branch.* values are unavailable in the mail sent. However, renewals done via SIP2 or via the staff client are working as expected without any issue. Screenshot from mailbox attached.