The current message preview shows information like this: --- messagebee: yes checkouts: 5578411,5578414,5578416, -- OR -- --- messagebee: yes hold: 2907541 This information is unhelpful to our front-line staff, as the information listed is only accessible by viewing the Koha logs. The biggest complaint we currently have from staff is the inability to see what Hold/Reserve was cancelled, so that staff could replace the hold. We would love to see very basic information listed in the preview that would help our staff aid patrons at the desk in real-time. Suggestions: Bib Record Number, Item Barcode, and/or Title.
Could it be that the MessageBee integration is a plugin? I am not sure what is meant by message preview in this context.
This is an issue to be addressed in the plugin that manages MessageBee integration, rather than an enhancement to Koha. Koha's already prepared to allow this. I'm closing this bug; please add an issue on the plugin instead: https://github.com/bywatersolutions/koha-plugin-message-bee/issues