Bug 41858 - Patron messaging preferences: Interlibrary loan ready-notification is not sent to the patron as a print
Summary: Patron messaging preferences: Interlibrary loan ready-notification is not sen...
Status: NEW
Alias: None
Product: Koha
Classification: Unclassified
Component: Notices (show other bugs)
Version: unspecified
Hardware: All All
: P5 - low enhancement
Assignee: Bugs List
QA Contact: Testopia
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Reported: 2026-02-16 12:05 UTC by Piia Semenoff
Modified: 2026-02-16 12:16 UTC (History)
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Description Piia Semenoff 2026-02-16 12:05:58 UTC
Patrons are not notified that their interlibrary loan is ready if SMS or email are not selected in the interlibrary loan messaging preferences. 

When you send the notice to a patron in the ILL requests, the message is not sent and you get a notification in a yellow box:

The requested notice was NOT queued for delivery by email, SMS 

When this happens notification should go to a patron as a print instead. 

Hold filled-notifications go to a patron as a print even if patron hasn't selected SMS or email. Could Interlibrary loan ready -notification work the same way?
Comment 1 Piia Semenoff 2026-02-16 12:16:46 UTC
(In reply to Piia Semenoff from comment #0)
> Patrons are not notified that their interlibrary loan is ready if SMS or
> email are not selected in the interlibrary loan messaging preferences. 
> 
> When you send the notice to a patron in the ILL requests, the message is not
> sent and you get a notification in a yellow box:
> 
> The requested notice was NOT queued for delivery by email, SMS 
> 
> When this happens notification should go to a patron as a print instead. 
> 
> Hold filled-notifications go to a patron as a print even if patron hasn't
> selected SMS or email. Could Interlibrary loan ready -notification work the
> same way?

Sorry, this applies to all interlibrary loan messages, not only Interlibrary loan ready -notifications.