Patrons are not notified that their interlibrary loan is ready if SMS or email are not selected in the interlibrary loan messaging preferences. When you send the notice to a patron in the ILL requests, the message is not sent and you get a notification in a yellow box: The requested notice was NOT queued for delivery by email, SMS When this happens notification should go to a patron as a print instead. Hold filled-notifications go to a patron as a print even if patron hasn't selected SMS or email. Could Interlibrary loan ready -notification work the same way?
(In reply to Piia Semenoff from comment #0) > Patrons are not notified that their interlibrary loan is ready if SMS or > email are not selected in the interlibrary loan messaging preferences. > > When you send the notice to a patron in the ILL requests, the message is not > sent and you get a notification in a yellow box: > > The requested notice was NOT queued for delivery by email, SMS > > When this happens notification should go to a patron as a print instead. > > Hold filled-notifications go to a patron as a print even if patron hasn't > selected SMS or email. Could Interlibrary loan ready -notification work the > same way? Sorry, this applies to all interlibrary loan messages, not only Interlibrary loan ready -notifications.