Bug 42049 - Manual overlooks possible behavior for Claims Returned
Summary: Manual overlooks possible behavior for Claims Returned
Status: Needs documenting
Alias: None
Product: Koha
Classification: Unclassified
Component: Documentation (show other bugs)
Version: Main
Hardware: All All
: P5 - low normal
Assignee: Bugs List
QA Contact: Testopia
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Reported: 2026-03-10 12:36 UTC by Andrew Fuerste-Henry
Modified: 2026-03-10 17:47 UTC (History)
4 users (show)

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Description Andrew Fuerste-Henry 2026-03-10 12:36:41 UTC
https://koha-community.org/manual/latest/en/html/circulation.html#claiming-an-item-as-returned

The manual says: "The claimed returned item will stay in the patron’s checkouts, and its lost status will be updated."

The claimed item may or may not stay in the patron's checkouts based on the settings in the MarkLostItemsAsReturned system preference.

The item's lost status will not always be updated when claimed. Since Bug 27919, when an item already has a lost status prior to being claimed its lost status does not change when claimed. This is noted in the ClaimReturnedLostValue system preference: "This will not update the lost status of the item if there is already an existing lost status set."
Comment 1 David Nind 2026-03-10 17:47:02 UTC
Thanks Andrew!