To reproduce in KTD: - Set OPACHoldsIfAvailableAtPickup = Don't allow - Find a record with one item in the staff interface (e.g. "Programming Perl") and place a hold on it, e.g. for Edna Acosta - Log in to the OPAC as a diferent user and find the same record - Try to place a hold on the record - The "Pick up location" will have one element and it will be grayed out. - If you hover over the library in the dropdown there will be a "tooltip" that says "At least one item is available at this library". But the waiting item should not be counted as available.