---- Reported by firstname.lastname@example.org 2010-04-22 19:22:49 ----
It would be a nice enhancement to have an example notice for claims in Serials.
At the moment you get a link to Tools > Notices from Serials > Claims:
No claims notice defined. Please define one.
If you create one with Koha module 'Claim Serial Issue' everything is ok.
But an example would make it easier.
--- Bug imported by email@example.com 2010-05-21 01:26 UTC ---
This bug was previously known as _bug_ 4398 at http://bugs.koha.org/cgi-bin/bugzilla3/show_bug.cgi?id=4398
Actual time not defined. Setting to 0.0
Setting qa contact to the default for this product.
This bug either had no qa contact or an invalid one.
Katrin: write an example, dump the letters table and attach it here. I will add it to the web installer
(well if you want to add it directly = installer/data/mysql/en/optional/sample_letters.sql, and add a sample_letters.txt)
During web install, the installer will automatically propose to add the letter
Same thing for all letter, feel free to propose many !
oups... just realised there is already something in english, in mandatory/sample_notices.sql
strange as it's not mandatory at all, it's just very handy ;-)
I had filed this bug in hope some native speaker has a letter in use that we could add as example. The only claim letter I see in master is for acquisitions, not for serials:
('claimacquisition','ACQCLAIM','Acquisition Claim','Item Not Received','<<aqbooksellers.name>>\r\n<<aqbooksellers.address1>>\r\n<<aqbooksellers.address2>>\r\n<<aqbooksellers.address3>>\r\n<<aqbooksellers.address4>>\r\n<<aqbooksellers.phone>>\r\n\r\nOrdernumber <<aqorders.ordernumber>> (<<aqorders.title>>) (<<aqorders.quantity>> ordered) ($<<aqorders.listprice>> each) has not been received.'),
I think it's ok to have the letters in the mandatory folder because some letters require to be added with a specific code, like 'HOLD' or 'HOLD_PRINT'. Having the functionality working from the beginning with a letter to change is not only convenient but saves a lot of trouble and reading documentation.
Issue still here in 16.05
Reassigning to default
Here the the notice I created a few months ago for test.
It's in french and not not pretty...
<p>D'après nos informations,nous n'avons pas encore reçu les numéros des titres suivants :</p>
<p><li> <<biblio.title>> (ISSN : <<biblioitems.issn>>), <<serial.serialseq>>, publié le <<serial.publisheddate>></li></p>
<p>Nous vous prions, Madame, Monsieur, de nous les faire parvenir dès que possible.</p>
(In reply to Séverine Queune from comment #5)
> Here the the notice I created a few months ago for test.
> It's in french and not not pretty...
> <p>Madame, Monsieur,</p>
> <p>D'après nos informations,nous n'avons pas encore reçu les numéros des
> titres suivants :</p>
> <p><li> <<biblio.title>> (ISSN : <<biblioitems.issn>>),
> <<serial.serialseq>>, publié le <<serial.publisheddate>></li></p>
> <p>Nous vous prions, Madame, Monsieur, de nous les faire parvenir dès que
> <p>Bien cordialement,</p>
One of my problem with this notice is 'ISSN' which is always empty, even when biblioitems.issn field is not in the database.
I think the problem is bug 15971, which we should fix. Serial claims without ISSN are a little silly...
What information should this notice contain? We will work on this at the Catalyst Academy.
usually you'd claim one or more serials.
I think the notice should contain information from the bibliographic record and information about the issue that is claimed.
Maybe something like that:
Title - ISSN
Title - ISSN
The issue information is in the serial table I believe (issue 1, vol 12 2015 or similar). The text should be a polite asking for sending the issues that have been found to be late or missing.
Does this help?
(And now that I saw it, the info in the French exampe looks good :) :
<<biblio.title>> - ISSN: <<biblioitems.issn>>
<<serial.serialseq>>, published <<serial.publisheddate>>
Very helpful, thank you Katrin!