Created attachment 7407 [details]
Screenshot of tab with empty fields
Home › Patrons › Patron Details for John Smith (6888)
When checking the detail page of a borrower having books on hold, two tabs behave differently in page bottom.
The checkouts tab displays call number and barcode informations.
The holds tab has two columns dedicated to these informations but they are empty (see screenshot).
Created attachment 7409 [details]
Screenshot showing item-level information
The are empty if a copy has not been allocated for the patron. Being item-level information, it cannot be displayed unless it is either an item-level hold or a copy has been found to fulfill the hold.
This screenshot shows that it works in both cases: A hold which has an item allocated for it (the first line) and an item-level hold (the last line).