I don't have any idea how libraries use hold notes (we don't use them at all), but it seems likely that some libraries are currently using notes in a way which is meant only for the staff. For these libraries, making the notes available to the patron might be a problem.

To fix this bug properly we would probably have to add a "public note" field.

The problem here is that patrons are allowed to leave notes and then they don't see the notes they leave.  Here's the preference: http://manual.koha-community.org/3.14/en/administration.html#OpacHoldNotes 

Nicole

(In reply to Nicole C. Engard from comment #2)
> The problem here is that patrons are allowed to leave notes and then they
> don't see the notes they leave.

I don't misunderstand what the bug is about, I just contend that it wouldn't be appropriate to simply make the notes information public without accommodating libraries who may have been using the notes field--via the staff client--for information which they don't want the patron to see.

Maybe we should split notes - have patron and staff notes? On migration we could handle all existing notes as 'staff' (internal) notes.

*** Bug 35563 has been marked as a duplicate of this bug. ***