Bug 18770 - No update between canceled orders and suggestions status create confusion
Summary: No update between canceled orders and suggestions status create confusion
Status: RESOLVED DUPLICATE of bug 33098
Alias: None
Product: Koha
Classification: Unclassified
Component: Acquisitions (show other bugs)
Version: Main
Hardware: All All
: P5 - low minor (vote)
Assignee: Bugs List
QA Contact: Testopia
URL:
Keywords:
: 20694 (view as bug list)
Depends on:
Blocks:
 
Reported: 2017-06-09 15:43 UTC by Alexandre
Modified: 2023-06-24 18:07 UTC (History)
5 users (show)

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Change sponsored?: ---
Patch complexity: ---
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Description Alexandre 2017-06-09 15:43:30 UTC
Hi, me and some of my partners have seen a small bug on our systems.

If an order made from a suggestion is canceled, it will stay in the suggestions management with the "ordered" status. We must delete the suggestion or change his status in a second step to correct the situation, if you forgot to do it and have many suggestions on your list, it can be very confusing.

Therefore, it will be interesting to have a link between the canceled orders and suggestions management, some kind of an "Auto-changing status for suggestions that the order is canceled".

Here is the path to check this bug :
1) Go in the Acquisitions
2) Create a suggestion that isn't in your library.
3) Select your new suggestion and mark it as "accepted".
4) Select a vendor and create a basket (or select an existing one).
5) Clic on "add to basket" and select "from a suggestion".
6) Find your suggestion and clic on "+Order" at the right
7) In the new order page, clic on "Add item", select a fund and save it.
8) Clic on "cancel order" at the right and clic on Ok.
9) Go to suggestions
10) Observe that in Suggestion management you will continue to see your suggestion in the "Ordered" tab...

Back in 2012, a similar patch (see bug #5346) was proposed and tested to link them but it seems this was never incorporated into the master. (I must also admit that I'm not sure it will do the trick for me, but it's related.)

Thanks for the help,

Alexandre from CCSR
Comment 1 Katrin Fischer 2017-08-15 18:20:20 UTC
What would you suggest? Should it go back to PENDING or ACCEPTED? Or should we introduce a new status? ORDER_CANCELLED?
Comment 2 Marjorie Barry-Vila 2017-08-18 13:16:16 UTC
(In reply to Katrin Fischer from comment #1)
> What would you suggest? Should it go back to PENDING or ACCEPTED? Or should
> we introduce a new status? ORDER_CANCELLED?

Hi,

I answer for Alexandre, he's my colleague.

I think a new status is the best solution to keep a real history.

Regards,
Marjorie
Comment 3 Katrin Fischer 2019-02-10 19:22:18 UTC
*** Bug 20694 has been marked as a duplicate of this bug. ***
Comment 4 Katrin Fischer 2023-06-24 18:07:29 UTC

*** This bug has been marked as a duplicate of bug 33098 ***