If ReservesNeedReturns set to "Automatically", then two or more patrons can place a hold on the item and it will be set to 'waiting' for them.
What is the expected behavior? When two patrons place a hold on the same item with ReservesNeedReturns set to "Automatically"
I would imagine the second return should do nothing when it comes to holds, since the item is already waiting for a different patron. (In reply to Victor Grousset/tuxayo from comment #1) > What is the expected behavior? > > When two patrons place a hold on the same item with ReservesNeedReturns set > to "Automatically"
In Koha 17.11.07, we are finding that if the sys pref ReservesNeedReturns is set to Automatically, and an item level hold is placed on a item that is currently checked out, this item is automatically set to waiting and displays on Patrons account that it is ready and waiting. On the OPAC it also will display that this hold is waiting to the Patron when they are logged in.