Bug 21767 - Overdrive: patrons unable to authenticate their library account via ebook clients
Summary: Overdrive: patrons unable to authenticate their library account via ebook cli...
Status: CLOSED INVALID
Alias: None
Product: Koha
Classification: Unclassified
Component: Authentication (show other bugs)
Version: Main
Hardware: All All
: P5 - low normal
Assignee: Bugs List
QA Contact: Testopia
URL:
Keywords:
: 21768 (view as bug list)
Depends on:
Blocks:
 
Reported: 2018-11-05 20:07 UTC by cplatt
Modified: 2020-11-30 21:45 UTC (History)
4 users (show)

See Also:
Change sponsored?: ---
Patch complexity: ---
Documentation contact:
Documentation submission:
Text to go in the release notes:
Version(s) released in:
Circulation function:

Attachments
Add an attachment (proposed patch, testcase, etc.)

Note You need to log in before you can comment on or make changes to this bug.
Description cplatt 2018-11-05 20:07:08 UTC 
Patrons try to log into overdrive to check out a library ebook but get authentication server time out response.
Comment 1 Katrin Fischer 2018-11-05 20:28:06 UTC 
Which is the exact version you have tested this with?
Comment 2 Nick Clemens (kidclamp) 2018-11-05 20:32:39 UTC 
Have you setup a SIP connection for OverDrive to authenticate against? And have you tested the connection to ensure that it is working?

Additionally you will need to check the values in your system preferences with OverDrive and request access for the OverDrive patron authentication API at developer.overdrive.com - let them know you are setting up access for Koha and they should get back to you
Comment 3 Katrin Fischer 2018-11-05 21:13:44 UTC 
*** Bug 21768 has been marked as a duplicate of this bug. ***
Comment 4 Katrin Fischer 2020-04-13 02:58:16 UTC 
(In reply to Nick Clemens from comment #2)
> Have you setup a SIP connection for OverDrive to authenticate against? And
> have you tested the connection to ensure that it is working?
> 
> Additionally you will need to check the values in your system preferences
> with OverDrive and request access for the OverDrive patron authentication
> API at developer.overdrive.com - let them know you are setting up access for
> Koha and they should get back to you


There has been no further information provided by the reporter since Nick's comment. Closing INVALID for now. Please reopen if this is still an issue.