Bug 2301 - Acquisitions Claims Not Sending Email
Summary: Acquisitions Claims Not Sending Email
Status: CLOSED FIXED
Alias: None
Product: Koha
Classification: Unclassified
Component: Acquisitions (show other bugs)
Version: 3.6
Hardware: PC All
: P3 major (vote)
Assignee: Henri-Damien LAURENT
QA Contact: Bugs List
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2008-07-02 11:00 UTC by Nicole C. Engard
Modified: 2012-10-25 23:09 UTC (History)
3 users (show)

See Also:
Change sponsored?: ---
Patch complexity: ---
Documentation contact:
Documentation submission:
Text to go in the release notes:
Version(s) released in:


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Description Chris Cormack 2010-05-21 00:49:07 UTC


---- Reported by nengard@gmail.com 2008-07-02 11:00:22 ----

<nengard> rch - can the training server send notices? or any emails? i think those are the only docs i have that aren't done (except the ones i'm pretending are done)
 <rch> nengard: overdue notices still do not work.
 <nengard> what about claims
 <rch> nengard: not sure -- if you try one, i can take a look.  afaik, it should be ok for mailing
 <nengard> will give it a whirl
 <nengard> rch - okay - went here: http://training-staff.kohalibrary.com/cgi-bin/koha/acqui/lateorders.pl and clicked an order and then Claim - and got no confirmation of any type - not sure what it did or tried to do :)
 <rch> atz: yeah, not sure if i think it's a good thing.
 <nengard> rch: i see it becoming way too hard to remember web addresses without searching first...
 <rch> nengard:   [Wed Jul  2 13:37:52 2008] lateorders.pl: sending to ,nce@liblime.com From  subj  Mess  at /home/liblime/kohaclone/C4/Letters.pm line 355.
 <nengard> interesting ... 
 <rch> nengard: are you missing a kohaadmin email adr ?
 <nengard> who knows :) off to check
 <nengard> rch@liblime.com is the koha admin email
 <rch> nengard: i assume you didn't receive any mail ?
 <nengard> rch: nope
 <rch> nengard: verified mail is working
 <nengard> you got a message?
 <rch> nengard: no, on the server it's fine.
 <nengard> or are you saying that mail is working and claims isn't?
 <nengard> bah
 <rch> i didn't receive anything
 <nengard> okay - bug?
 <rch> acmoore: as i understand it, your messaging work adds a message queue that holds status of messages ?
 <rch> acmoore: so it would make sense to have claims notices go through that mechanism too, right ?
 <acmoore> rch, yeah, I've tried to make it generic enough that any outgoing emails can go through there.
 <rch> nengard: then probably your bug should suggest using acmoore's message queuee 
 <acmoore> You can call C4::Letters::EnqueueLetter to have it put in there. Then, misc/cronjobs/process_message_queue.pl will send them by email, sms, or rss as needed.
 <nengard> rch - i'll copy our chat as usual
 <rch> acmoore: cool.  thx
 <nengard> also - i promise to document it for myself this time - but what is the usual liblime loging?
 <rch> acmoore: does it get return value from sendmail and store status ?
 <nengard> rch acmoore what priority is the bug?
 <acmoore> rch, I believe so. but that return status just tells whether sendmail accepted it or not, not whether it actually goes anywhere of course.
 <rch> nengard: normal, i'd suggest.



---- Additional Comments From jmf@liblime.com 2008-07-14 09:42:45 ----

We shoudl remove the buttons to send email if it doesn't work



---- Additional Comments From jmf@liblime.com 2008-08-08 13:54:41 ----

pushing to 3.2



---- Additional Comments From colin.campbell@ptfs-europe.com 2009-11-25 18:31:46 ----

The patch associated with http://bugs.koha.org/cgi-bin/bugzilla3/show_bug.cgi?id=3801 does add something to generate some form of debug trail in one case of errors here



--- Bug imported by chris@bigballofwax.co.nz 2010-05-21 00:49 UTC  ---

This bug was previously known as _bug_ 2301 at http://bugs.koha.org/cgi-bin/bugzilla3/show_bug.cgi?id=2301

Actual time not defined. Setting to 0.0
CC member bchurch@ptfs.com does not have an account here

Comment 1 Katrin Fischer 2011-04-25 08:30:29 UTC
Is this bug only relevant for 3.2 or can be changed to 'master'?
Comment 2 Katrin Fischer 2011-10-27 09:38:03 UTC
I have retested sending of claim mails in current master/3.6 
Claim mails are generated, but there are some problems with the process.

I will file separate bugs for the issues found.