---- Reported by dschust1@gmail.com 2009-09-14 03:26:16 ---- http://bugs.koha.org/cgi-bin/bugzilla3/show_bug.cgi?id=3265 - asks for credit when lost item returned - it is creating the credit on the borrower account, but not changing the status to available. This bug though happens because the credit on the account is not able to clear. In order to balance the borrowers account to Zero one has to create a manual invoice - which you then can't write off or pay because the credit remains. ---- Additional Comments From dschust1@gmail.com 2009-10-22 14:19:31 ---- (In reply to comment #0) > http://bugs.koha.org/cgi-bin/bugzilla3/show_bug.cgi?id=3265 - asks for credit when lost item returned - it is creating the credit > on the borrower account, but not changing the status to available. > > This bug though happens because the credit on the account is not able to clear. > In order to balance the borrowers account to Zero one has to create a manual > invoice - which you then can't write off or pay because the credit remains. > schuster If it was paid already and then a credit is created I don't have a way to indicate I gave them the money back. 09:16 jwagner schuster, yes, I've seen that problem. If the patron had paid the replacement cost in the meantime, then returned the book, there's a "credit" in the sense. 09:16 jwagner Sorry, in the sense that the original charge is taken off the account. But it doesn't seem to know or care that it was paid in the meantime. 09:16 schuster Yes but there isn't a drop down to say waive, pay etc... so you have to create a manual invoice to clear the record after you give the person money back. 09:17 schuster When you run SQL's then the system things the borrower still has this outstanding credit. 09:17 schuster things/thinks 09:17 jwagner Yeah, that's a general Koha thing that needs work. --- Bug imported by chris@bigballofwax.co.nz 2010-05-21 01:12 UTC --- This bug was previously known as _bug_ 3607 at http://bugs.koha.org/cgi-bin/bugzilla3/show_bug.cgi?id=3607 Unknown operating system Windows 2000. Setting to default OS "All". Actual time not defined. Setting to 0.0 CC member jwagner@ptfs.com does not have an account here
Is this still an issue in 3.6?
Created attachment 8885 [details] screen shot of problem 3.6 This is a screen shot of the problem
Still valid?
I believe this has been fixed in recent versions (check AccountAutoReconcile system preference).