Bug 5198 - HOLDPLACED being logged in patron messages
Summary: HOLDPLACED being logged in patron messages
Status: In Discussion
Alias: None
Product: Koha
Classification: Unclassified
Component: Notices (show other bugs)
Version: Main
Hardware: All All
: P5 - low normal with 1 vote (vote)
Assignee: Bugs List
QA Contact: Bugs List
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2010-09-03 14:29 UTC by Nicole C. Engard
Modified: 2020-12-16 09:15 UTC (History)
5 users (show)

See Also:
Change sponsored?: ---
Patch complexity: ---
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Text to go in the release notes:
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Attachments
hold placed logged on patron record (32.23 KB, image/png)
2010-09-03 14:29 UTC, Nicole C. Engard
Details

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Description Nicole C. Engard 2010-09-03 14:29:05 UTC
Created attachment 2601 [details]
hold placed logged on patron record

When the hold placed message is sent it goes out to the librarian only.  I have confirmed this in the message queue in the database.  However as you see in the attachment the message is being logged on the patron record for some reason. This is confusing to librarians and should not happen.

The default message also looks like it's formatted for being sent to the patrons - not to the librarians so the message should be changed to make it clear (at least in new installs) that this message goes to librarians, not patrons.
Comment 1 Nicole C. Engard 2010-09-03 14:30:39 UTC
I'm sorry - ignore my notes about the default message, the message I had was not the default - the default is a-ok as is.
Comment 2 Nicole C. Engard 2013-04-25 11:18:14 UTC
This is still happening.
Comment 3 Katrin Fischer 2015-06-06 20:20:40 UTC
How should it work instead? Should we use 'null' instead so it doens't show up in the notices tabs like we do for the 'overdues for patrons with no email'-messages?
Comment 4 Sophie MEYNIEUX 2018-10-25 08:22:59 UTC
In message_queue the message is identified with the borrowernumber of the patron who places the holds, that's why it is displaid on patron record. 
I think it is useful to keep this information. 
But maybe HOLDPLACED messages should be filtered in patron notifications tab
Comment 5 Holly 2020-11-18 15:55:12 UTC
Hi,
Just want to express interest in getting this issue resolved. I can confirm that this is still happening on the 19.11.07 release.
Comment 6 Jonathan Druart 2020-12-16 09:15:34 UTC
(In reply to Sophie MEYNIEUX from comment #4)
> In message_queue the message is identified with the borrowernumber of the
> patron who places the holds, that's why it is displaid on patron record. 
> I think it is useful to keep this information. 

How it is useful? I was going to submit a patch to set the borrowernumber to NULL before I saw your comment.