Bug 8297 - Cannot check in or renew an item on hold
Summary: Cannot check in or renew an item on hold
Status: CLOSED INVALID
Alias: None
Product: Koha
Classification: Unclassified
Component: Circulation (show other bugs)
Version: 3.6
Hardware: All All
: P5 - low normal (vote)
Assignee: Bugs List
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Reported: 2012-06-22 15:41 UTC by Eric P626
Modified: 2014-12-07 20:03 UTC (History)
2 users (show)

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Attachments
Check-in and Renewwal disabled when an item is on hold (175.88 KB, image/bmp)
2012-06-22 15:41 UTC, Eric P626
Details

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Description Eric P626 2012-06-22 15:41:38 UTC
Created attachment 10437 [details]
Check-in and Renewwal disabled when an item is on hold

When an item is on hold, I do not get the option to check in the document in the user account. See corresponding screenshot.

The only way to return a document is by entering the barcode in the return box.

I also do not get the option to renew a document on hold even if "AllowHoldPolicyOverride" is set to "allow". This is the case for the current screen shot.

So if I want to renew a document on hold because the client need a few more days to return it. I need to place another hold for that client. Move is hold at the top of the list, return the book, accept the hold and loan the book again. This is very annoying.
Comment 1 Owen Leonard 2012-06-22 17:31:33 UTC
The reason you can't check in on-hold items from the circulation or patron details screen is that holds will not be properly handled. See Bug 3514.

Regarding AllowHoldPolicyOverride: The preference is designed to allow staff members to override hold policies when placing holds, not during other circulation operations.