Bug 18972

Summary: Web Installer gets stuck
Product: Koha Reporter: Father Vlasie <fv>
Component: Installation and upgrade (web-based installer)Assignee: Bugs List <koha-bugs>
Status: RESOLVED DUPLICATE QA Contact: Testopia <testopia>
Severity: blocker    
Priority: P5 - low CC: gmcharlt, liz, veron
Version: 17.05   
Hardware: All   
OS: Linux   
See Also: https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=18926
Change sponsored?: --- Patch complexity: ---
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Description Father Vlasie 2017-07-22 05:14:41 UTC
Hello everyone!

I accidentally upgraded Koha by running my usual security minded "apt-get update" "apt-get upgrade" routine on my Debian (jessie) server.

The web installer had me jump through some hoops and do a few tricks to make it happy and now when I get to the final page with the "Everything went okay. Update done." message, I click "Continue to login to Koha" and I end up back at the page that says "Web installer › Check Perl dependencies" which I have already been through.

It is endless repeat. Repeat. Repeat....you get the idea (I hope). 

I cannot get beyond the installer.

Please help!

Thank you,

Father Vlasie
Comment 1 Father Vlasie 2017-07-22 19:14:26 UTC
UPDATE!

Well, I ran "apt-get update" "apt-get upgrade" again and I noticed another koha update was applied. I then rebooted my server and afterwards I was able to login to Koha successfully. Hurray!
Comment 2 Liz Rea 2017-07-26 01:50:36 UTC
Hi,

This is caused by plack being turned on in your installation when the update was run. It is a bug. 

The work around is to disable plack, restart apache, run the installer, then re-enable plack.
Comment 3 Father Vlasie 2017-07-26 03:27:20 UTC
Ok. Thank you!
Comment 4 Marc Véron 2017-07-26 06:26:57 UTC

*** This bug has been marked as a duplicate of bug 18926 ***
Comment 5 Father Vlasie 2017-07-26 16:20:55 UTC
Just for the record, my Koha did actually update to 17.05 (from 16).

I did not disable plack during install since I did not know about this tip.
Comment 6 Liz Rea 2017-07-26 21:29:02 UTC
Yep, that version probably has the fix in it for the bug. :)