Bug 23306

Summary: fines amount showing zero
Product: Koha Reporter: Sunita <sunitabarve>
Component: CirculationAssignee: Bugs List <koha-bugs>
Status: NEW --- QA Contact: Testopia <testopia>
Severity: enhancement    
Priority: P5 - low CC: gmcharlt, katrin.fischer, kyle.m.hall, sunitabarve
Version: 19.05   
Hardware: All   
OS: All   
Change sponsored?: --- Patch complexity: ---
Who signed the patch off: Text to go in the release notes:
Version(s) released in:
Attachments: circulation of the item does not show fine amount
accounting details of a borrower

Description Sunita 2019-07-12 09:03:25 UTC
Created attachment 91480 [details]
circulation of the item does not show fine amount

the circulation details of a borrower showing fines amount zero and amount is shown in price. why fines amount is not visible for every borrower.
Comment 1 Katrin Fischer 2019-07-13 09:55:13 UTC
Hi Sunita, could you also show a screenshot of the accounting page?

Is it really the same item? 
Has the item been renewed/checked in and checkout out again?

Please be careful to not include personal information about the patron if this is a real one.
Comment 2 Sunita 2019-07-16 04:51:22 UTC
(In reply to Katrin Fischer from comment #1)
> Hi Sunita, could you also show a screenshot of the accounting page?
> 
> Is it really the same item? 
> Has the item been renewed/checked in and checkout out again?
> 
> Please be careful to not include personal information about the patron if
> this is a real one.


Pl. find attached screenshot as requested.
Comment 3 Sunita 2019-07-16 04:53:50 UTC
Created attachment 91543 [details]
accounting details of a borrower

Hi Katrin

Pl. find the attachment.