Summary: | Notify reporter when an OPAC problem is resolved | ||
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Product: | Koha | Reporter: | Martin Renvoize (ashimema) <martin.renvoize> |
Component: | OPAC | Assignee: | Bugs List <koha-bugs> |
Status: | NEW --- | QA Contact: | Testopia <testopia> |
Severity: | enhancement | ||
Priority: | P5 - low | CC: | dcook, severine.queune |
Version: | unspecified | Keywords: | Academy |
Hardware: | All | ||
OS: | All | ||
Change sponsored?: | --- | Patch complexity: | --- |
Documentation contact: | Documentation submission: | ||
Text to go in the release notes: | Version(s) released in: | ||
Circulation function: | |||
Bug Depends on: | 4461 | ||
Bug Blocks: |
Description
Martin Renvoize (ashimema)
2020-04-20 13:04:01 UTC
(It could be generalize that as I'd love to have a function that notifies patrons when their password has been updated, or possibly notify them about a certain number of other conditions.) What I'd love to see.. is the 'report a problem' code generalised into an 'enquiry management' area.. where the problems reports as just one type of enquiry.... but that's for another bug. (In reply to David Cook from comment #1) > (It could be generalize that as I'd love to have a function that notifies > patrons when their password has been updated, or possibly notify them about > a certain number of other conditions.) This could actually be done with a plugin.. the password one at least.. there's is a plugin hook attached to the password change code so you could trigger a notification from that simply be adding to the message queue. (In reply to Martin Renvoize from comment #3) > (In reply to David Cook from comment #1) > > (It could be generalize that as I'd love to have a function that notifies > > patrons when their password has been updated, or possibly notify them about > > a certain number of other conditions.) > > This could actually be done with a plugin.. the password one at least.. > there's is a plugin hook attached to the password change code so you could > trigger a notification from that simply be adding to the message queue. That reminds me that one of these days I need to revisit my plugin management code... heh. I see two options for this... 1) A generic 'Thank you for your report, we have now marked this as resolved' notice that triggers upon marking the report as closed. 2) A 'contact patron' button on the problem report that triggers a modal that allows the staff to reply directly to the patron. |