Bug 25848

Summary: Allow staff to cancel subscription alerts on behalf of patrons
Product: Koha Reporter: Aleisha Amohia <aleisha>
Component: SerialsAssignee: Bugs List <koha-bugs>
Status: RESOLVED DUPLICATE QA Contact: Testopia <testopia>
Severity: enhancement    
Priority: P5 - low CC: colin.campbell, r.delahunty
Version: Main   
Hardware: All   
OS: All   
See Also: https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=28129
Change sponsored?: --- Patch complexity: ---
Documentation contact: Documentation submission:
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Version(s) released in:

Description Aleisha Amohia 2020-06-23 01:12:51 UTC
Currently, the only way to cancel email alerts/notifications about subscriptions is manually, by the borrower, through the OPAC.

This is a problem if the borrower has since left the library and can no longer log in to the OPAC.

There should be a way for staff to cancel these subscriptions to subscription alerts in the staff client.

To reproduce:
Set up a subscription for a biblio. Edit it and ensure the patron notification is enabled
Log in to the OPAC and go to that biblio
Click 'Subscribe to email notification on new issues' button and confirm this
Notice there is now a button to cancel the subscription on the OPAC
In the staff client,  go to the subscription and click the subscribers link next to Patron notification (serials/viewalerts.pl?subscriptionid=X)
Notice you can't remove subscribers here
Comment 1 Katrin Fischer 2021-04-12 09:12:17 UTC
Totally agree - I'd also like to be able to add patrons to the email notifications and have filed bug 28129 for this :)
Comment 2 Katrin Fischer 2023-07-01 13:08:50 UTC
*** Bug 22689 has been marked as a duplicate of this bug. ***
Comment 3 Katrin Fischer 2023-12-09 15:23:18 UTC
This is possible from 23.11 in the patron account in the staff interface and in the OPAC :)
Comment 4 Aleisha Amohia 2023-12-10 20:36:37 UTC
Cool! Let's close this one then

*** This bug has been marked as a duplicate of bug 28130 ***