Bug 22689 - Add ability for staff to cancel a SERIAL_ALERT
Summary: Add ability for staff to cancel a SERIAL_ALERT
Status: RESOLVED DUPLICATE of bug 25848
Alias: None
Product: Koha
Classification: Unclassified
Component: Patrons (show other bugs)
Version: unspecified
Hardware: All All
: P5 - low enhancement (vote)
Assignee: Bugs List
QA Contact: Testopia
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Reported: 2019-04-11 14:16 UTC by Ray Delahunty
Modified: 2023-07-01 13:08 UTC (History)
2 users (show)

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Description Ray Delahunty 2019-04-11 14:16:36 UTC
The SERIAL_ALERT notice (RLIST notice prior to 18.05: See Bug 19794) is used to send an email to patrons who have subscribed to the alert service via their account. They are notified when a new issue for a subscription arrives.
We have users who have left, and whose emails are no longer valid but who have not cancelled their alerts. These are generating quite a number of undeliverable emails, which bounce back.
We know no way of cancelling the redundant SERIAL_ALERT via the Koha intranet other than by an SQL delete which we do not want to risk. Ideally there would be a way for staff to kill off these redundant alerts. Perhaps the alert cancellation could be tied to the borrowers.dateexpiry?
Comment 1 Katrin Fischer 2023-07-01 13:08:50 UTC

*** This bug has been marked as a duplicate of bug 25848 ***