Bug 26477

Summary: Specify library email address for Emaillibrarianwhenholdisplaced
Product: Koha Reporter: Vinod <mishravk79>
Component: Hold requestsAssignee: Bugs List <koha-bugs>
Status: NEW --- QA Contact: Testopia <testopia>
Severity: enhancement    
Priority: P5 - low CC: gmcharlt, jonathan.druart, karen, koha, lisette, marie-luce.laflamme, martin.renvoize
Version: Main   
Hardware: All   
OS: All   
See Also: https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=32499
Change sponsored?: --- Patch complexity: ---
Documentation contact: Documentation submission:
Text to go in the release notes:
Version(s) released in:
Circulation function:

Description Vinod 2020-09-17 06:00:21 UTC
Hello


Emaillibrarianwhenholdisplace may be more helpful if we make it customisable as per choice of the library. It will help library to specify  the email of librarian who is dealing with Hold related services in the library.

Thanking You
Comment 1 Marie-Luce Laflamme 2023-03-23 19:39:20 UTC
I agree. For large libraries, it makes more sense to send the hold request to the branch email rather than the KohaAdminEmailAddress.
Is there a way to prioritize the branch email? Then, if it's empty, Koha will send the message to the admin email.

Someone else asks a similar request in the past. 
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19464
Comment 2 Katrin Fischer 2023-03-23 22:58:10 UTC
*** Bug 19464 has been marked as a duplicate of this bug. ***
Comment 3 Katrin Fischer 2023-03-23 23:02:46 UTC
Please see the discussion on bug 32499.

Right now it should be using he patron's home library and KohaAdminEmailAddress only as a fallback.

Alternatively the pickup library could be used.

Anything related to the item probably won't work well as we could end up spamming a lot of libraries in a multi-branch system.
Comment 4 Lisette Scheer 2023-04-18 22:54:31 UTC
It would be great if like ILL staff email it could be set per branch, no matter if it's looking for the pickup branch or the patron's branch. Right now you'd have to change the branch address, but if they don't want to change their branch email for whatever reason it would be great to be able to  specify. 

Lisette
Comment 5 Koha collecto 2024-09-04 18:37:26 UTC
+1