Hello Emaillibrarianwhenholdisplace may be more helpful if we make it customisable as per choice of the library. It will help library to specify the email of librarian who is dealing with Hold related services in the library. Thanking You
I agree. For large libraries, it makes more sense to send the hold request to the branch email rather than the KohaAdminEmailAddress. Is there a way to prioritize the branch email? Then, if it's empty, Koha will send the message to the admin email. Someone else asks a similar request in the past. https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19464
*** Bug 19464 has been marked as a duplicate of this bug. ***
Please see the discussion on bug 32499. Right now it should be using he patron's home library and KohaAdminEmailAddress only as a fallback. Alternatively the pickup library could be used. Anything related to the item probably won't work well as we could end up spamming a lot of libraries in a multi-branch system.
It would be great if like ILL staff email it could be set per branch, no matter if it's looking for the pickup branch or the patron's branch. Right now you'd have to change the branch address, but if they don't want to change their branch email for whatever reason it would be great to be able to specify. Lisette
+1