Bug 27541

Summary: Hold requests doesn't fill with "Next available" mode
Product: Koha Reporter: Corinne Hayet <corinne.hayet>
Component: Hold requestsAssignee: Bugs List <koha-bugs>
Status: CLOSED WORKSFORME QA Contact: Testopia <testopia>
Severity: major    
Priority: P5 - low CC: gmcharlt
Version: 19.11   
Hardware: All   
OS: All   
GIT URL: Initiative type: ---
Sponsorship status: --- Comma delimited list of Sponsors:
Crowdfunding goal: 0 Crowdfunding committed: 0
Crowdfunding contact: Patch complexity: ---
Documentation contact: Documentation submission:
Text to go in the release notes:
Version(s) released in:
Circulation function:
Attachments: Koha setup
circulation rules part 1
circulation rules part 2
hold queue
biblio and item view
hold queue - 2

Description Corinne Hayet 2021-01-25 08:33:08 UTC
When a hold is done by checking "Next available" option, this doesn't fill the holds queue
Comment 1 Katrin Fischer 2021-01-25 12:17:47 UTC
Hi Corinne, is this a new behavior after an update? 
Can you share how the record looks like and what items it has?
Comment 2 Corinne Hayet 2021-01-25 13:21:33 UTC
Created attachment 115763 [details]
Koha setup
Comment 3 Corinne Hayet 2021-01-25 13:26:24 UTC
Hi Katrin,

it's a new installation with ES searching. Enclosed our configuration. Caseof test : item borrowed and hold in "next available" option. 

Also enclosed screenshots of this hold, the queue hold and ours parameters for this item circulation rule.

Best regards

Corinne
Comment 4 Corinne Hayet 2021-01-25 13:29:46 UTC
Created attachment 115764 [details]
circulation rules part 1
Comment 5 Corinne Hayet 2021-01-25 13:30:11 UTC
Created attachment 115765 [details]
circulation rules part 2
Comment 6 Corinne Hayet 2021-01-25 13:31:51 UTC
Created attachment 115766 [details]
hold queue
Comment 7 Corinne Hayet 2021-01-25 13:32:49 UTC
Created attachment 115767 [details]
biblio and item view
Comment 8 Corinne Hayet 2021-01-25 13:33:52 UTC
Created attachment 115768 [details]
hold queue - 2
Comment 9 Katrin Fischer 2021-01-26 11:45:21 UTC
Thank you, Corinne, for providing all that information. I think it will be helpful.
Comment 10 Katrin Fischer 2021-03-21 13:20:57 UTC
Hi Corinne, I am seeing nothing wrong on the screenshots that should lead to this not triggering a hold on checkin. 
Have you tried returning both of the items?
Comment 11 Katrin Fischer 2023-01-23 23:38:09 UTC
I can't replicate the problem. Maybe the build_holds_queue.pl cron was not scheduled/hadn't run yet?

Please reopen if this is still an issue!