Bug 28343

Summary: The credit payout modal would benefit from more details regarding where the credit came from.
Product: Koha Reporter: Martin Renvoize <martin.renvoize>
Component: Fines and feesAssignee: Bugs List <koha-bugs>
Status: NEW --- QA Contact: Testopia <testopia>
Severity: enhancement    
Priority: P5 - low CC: sally.healey
Version: Main   
Hardware: All   
OS: All   
Change sponsored?: --- Patch complexity: ---
Documentation contact: Documentation submission:
Text to go in the release notes:
Version(s) released in:
Bug Depends on: 28342    
Bug Blocks: 13985    

Description Martin Renvoize 2021-05-13 10:05:48 UTC
When issuing a payout from a credit, it would be beneficial to be able to see the offset history in the modal so one may choose an appropriate payout transaction type.

Example: 

* Patron borrows a DVD with charge X
* Patron subsequently finds the DVD is scratched
* Library issue a refund credit so the patron can use it against another DVD
* Patron can't find another DVD they like and subsequently wants a Payout instead.
* At this point, because the refund has taken place already, the librarian would need to delve into the details tab to know how the original payment for the DVD was received so they could issue a payout in the same form as the original payment (if their policy requires that).